Rajmax99's Privacy Policy – Our commitment to protecting your data

Introduction & Scope

Rajmax99 (referred to herein as "we", "the platform", or "the site") is a leading online Sports Betting and gaming platform in Bangladesh. This Privacy Policy outlines how rajmax99 collects and uses your information when you use our website, mobile platform, and related services.

This policy was last updated in January 2026. It applies to all registered rajmax99 members, visitors browsing the site, and anyone using our services.

What Data We Collect

Information Provided Directly

Information you provide directly when registering or using our services:

• Full Name & Date of Birth
• Email address & mobile number
• Residential Address
• National ID / Passport Number (for KYC)
• Payment method details (bKash, Nagad, bank account number)
• Login credentials (passwords stored in encrypted form)

Automatically Collected Data

Information collected automatically while using rajmax99:

Data Received from Third Parties

In certain cases, rajmax99 may receive information from legitimate sources, such as identity verification agencies or transaction confirmation data from payment processors.

Purpose of Data Use

Rajmax99 uses the data it collects for the following purposes:

• Account Management: Verifying registration, login, and account authentication.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Resolving your issues promptly.
• Security: Prevention of fraud, money laundering, and account theft.
• Legal Compliance: Compliance with applicable laws and regulatory requirements.
• Experience Improvement: Personalized betting recommendations and platform improvement.
• Promotions: Informing you about bonuses, offers, and relevant updates (with the option to opt out).
• Responsible Gaming: Identifying problematic gaming behavior and providing support to members.

Data Sharing Policy

Rajmax99 does not sell your personal information. However, data may be shared in the following limited circumstances:

Authorized Service Providers

To operate its services, rajmax99 shares limited information with trusted third parties:

• Payment processors (bKash, Nagad partners) – to facilitate and complete transactions.
• Identity verification providers – for the KYC process.
• Technology Service Provider – for server and cloud infrastructure.
• Game Providers – for managing game sessions.

All such service providers operate under confidentiality agreements with rajmax99 and are not permitted to share your data with third parties.

Legal Obligation

Rajmax99 may be required to disclose information in response to court orders, lawful requests from government authorities, or applicable legal obligations.

Data Protection Measures

Rajmax99 follows the highest industry standards to protect your data. Our security measures include:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text.
• Two-Factor Authentication (2FA): An additional layer of security for your account and withdrawals.
• Firewall & Intrusion Detection: Round-the-clock monitoring for cyber threats.
• Regular Security Audits: Periodic audits conducted by independent third-party experts.
• Staff Training: All rajmax99 staff receive data protection training.
• Access Controls: Only authorized personnel are permitted to access relevant data.

Cookie Policy

Rajmax99 uses cookies to enhance your browsing experience. Cookies are small data files stored on your device.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain rajmax99 features.

Your Rights

As a member of rajmax99, you have the following rights over your personal data:

Child Protection

Rajmax99 services are intended solely for individuals aged 18 and above. We do not knowingly collect any information from minors. If a minor has registered on rajmax99, their parent or guardian may contact us and the account will be deleted immediately.

Third-Party Links & Services

Rajmax99's game providers (Pragmatic Play, Evolution Gaming, etc.) operate under their own privacy policies. rajmax99 is not responsible for the privacy practices of these third parties. Payment processing partners likewise follow their own data policies.

Rajmax99 ensures that all partner agreements include provisions for the protection of members' data.

Data Retention Period

Rajmax99 retains your data in accordance with the following guidelines:

• Active Account Information: In full, for the duration your account remains active.
• Closed Account Information: 5–7 years after closure, as required by law.
• Financial Records: A minimum of 7 years, as required under Bangladesh's financial regulations.
• Log Files: Security logs retained for 90 days; activity logs retained for 1 year.
• Marketing Information: Deleted immediately upon opt-out.

Right to Amend Policy

Rajmax99 may update this Privacy Policy at any time. For significant changes:

• Registered members will be notified via email.
• A notice will be displayed at the top of the website.
• The effective date of the updated policy will be shown at the top of this page.

Continued use of rajmax99 after any changes have been made will be considered acceptance of the updated policy.

Contact Us

For any privacy-related questions, concerns, or requests, please contact the rajmax99 Data Protection Team: