Rajmax99's Terms & Conditions – Please read before registering

General Terms & Conditions

Rajmax99 (hereinafter referred to as "we", "the platform", or "the site") is an online Sports Betting and casino platform serving users in Bangladesh. These terms and conditions form the legal basis of the agreement between rajmax99 and all registered members.

These Terms & Conditions were last updated in January 2026. rajmax99 may amend these terms at any time without prior notice. Your continued use of the platform following any changes will be deemed as your acceptance of those changes.

Scope of Application

These terms apply to all registered members of rajmax99, regardless of their location, device, or payment method used. Additional terms may apply to specific promotions or services, and will be stated on the relevant page.

Account Registration & Eligibility

Eligibility to Register

The following conditions must be met in order to create an account on rajmax99:

• You must be 18 years of age or older.
• All information provided at the time of registration must be truthful, accurate, and complete.
• You must not already have an existing rajmax99 account registered in your name.
• You must be legally entitled to participate in online gaming under applicable law.
• Accounts must be created for personal use only — not on behalf of anyone else.

KYC Verification

Rajmax99 reserves the right to verify a member's identity (Know Your Customer – KYC) at any time. The following documents may be required prior to withdrawal or upon exceeding certain limits:

• Scanned copy of National ID (NID) or passport
• Selfie photo (holding your ID)
• Bank or mobile banking statement (if required)

Withdrawals may be put on hold until KYC verification is complete. rajmax99 reserves the right to terminate any account found to have provided false information.

Deposit & Withdrawal Policy

Deposit Rules

Please keep the following in mind when making a deposit at rajmax99:

• Deposits must be made from an account registered in your own name.
• Deposits from third parties are not accepted and may result in account termination.
• Once a deposit is completed, it cannot be cancelled or refunded — however, it can be withdrawn.
• Additional verification may be required for large transactions under applicable revenue laws.

Withdrawal Rules

The following withdrawal policy applies at rajmax99:

• Minimum withdrawal amount: ৳500.
• Daily maximum withdrawal limit: ৳1,00,000 (higher limits apply for VIP members).
• Withdrawal requests are typically processed within 15–30 minutes.
• Withdrawals of large amounts may be put on hold without KYC verification.
• Winnings derived from bonuses must meet the wagering requirements before withdrawal.

Betting Rules

General Betting Rules

The following rules apply at all times for Sports Betting on rajmax99:

• Once a bet is confirmed, it cannot be changed or cancelled (except where a cashout option is available).
• If a match is cancelled or postponed, bets will be settled in accordance with rajmax99's own rules.
• Rajmax99 reserves the right to void any bet placed at odds that were displayed incorrectly due to a technical error.
• Suspicious patterns detected from multiple bets with identical outcomes will be investigated.
• Minimum bet amount: ৳50. Maximum bet amounts vary by match and market.

Live Betting Special Rules

The following additional rules apply in the rajmax99 live betting section:

• Odds in live betting may change at any time. If odds change before a bet is confirmed, the bet will be settled at the updated odds.
• An internet disconnection will not affect any bets already in progress.
• Rajmax99 reserves the right to temporarily suspend live betting if suspicious activity is detected.

Bonus & Promotion Policy

Rajmax99 offers a variety of bonuses and promotions. The following general terms apply to all bonuses:

Welcome Bonus

• The welcome bonus is available to new members only and can be claimed once per member.
• To withdraw a bonus amount, the applicable wagering requirement must be met (typically 5–10x).
• The wagering requirement must be completed within 30 days.
• Certain games or betting markets may not contribute to wagering calculations.

General Bonus Terms

• Rajmax99 reserves the right to modify, amend, or cancel any bonus offer at any time.
• Bonus abuse — such as claiming the same bonus from multiple accounts — is strictly prohibited.
• Bonus balances cannot be transferred to other members.
• If a free bet loses, the original stake will not be returned.

Privacy & Personal Data

Rajmax99 places the highest priority on protecting members' personal information. Our full privacy policy is published separately. In brief:

• Your personal information is used solely for the purpose of providing our services.
• Your information is not shared with third parties, except where required by law.
• All data is secured with 256-bit SSL encryption.
• For more details, visit our Privacy Policy Visit the page.

Prohibited Activities

The following activities are strictly prohibited on rajmax99 and may result in account termination and legal action:

Responsible Gaming

Rajmax99 is deeply committed to responsible gaming. We want our members to enjoy gaming — not suffer from it. To support this, rajmax99 offers the following:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Cooling-Off Period: Take an account break ranging from 24 hours up to 6 months.
• Reality Check: Receive regular notifications about how much time and money you are spending.

If you notice signs of problem gambling, please contact our Responsible Gaming Visit the page or contact support.

Dispute Resolution Process

If you have a complaint, please follow rajmax99's dispute resolution process:

1. Please reach out to us first via live chat or email.
2. An initial response will be provided within 48 hours of receiving a complaint.
3. Complex cases will be fully investigated within 5 business days.
4. The relevant account or balance may be temporarily suspended during an investigation.
5. Rajmax99's decision shall be considered final. However, serious disputes may be referred to international arbitration.

Right to Amend Terms & Conditions

Rajmax99 reserves the right to modify, amend, or update these terms and conditions at any time. The process for changes is as follows:

• Members will be notified of significant changes via email or through a notification on the platform.
• Continued use of the platform after updated terms take effect will be considered acceptance of the new terms.
• If a member disagrees with the updated terms, they have the right to close their account and withdraw their remaining balance.